Shipping Policy – Cotton Cub

Last Updated: July 2026

Thank you for shopping with Cotton Cub. We are committed to delivering your order safely, efficiently, and on time.

Order Processing

• Orders are processed within 1–2 business days after payment has been successfully received.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order has been dispatched, you will receive a shipping confirmation email.

Delivery Times

Estimated delivery times are:

• United Kingdom: 2–5 Business Days

• International Orders: 5–15 Business Days (depending on destination)

Please note that delivery times are estimates and may vary due to courier delays, customs processing, weather conditions, or other circumstances beyond our control.

Shipping Costs

• Shipping charges are calculated and displayed during checkout before you complete your purchase.

• We may offer Free UK Shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) via email, allowing you to monitor your delivery.

Delivery Information

To avoid delivery delays, please ensure that:

• Your shipping address is accurate and complete.

• Your contact details are correct.

• Someone is available to receive the parcel if required.

Cotton Cub is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

International Shipping

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's customs authorities. These charges are not included in the product price or shipping cost.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the courier to investigate and resolve the issue as quickly as possible.

Damaged Deliveries

If your parcel arrives damaged:

• Please contact us within 48 hours of delivery.

• Include your order number and clear photographs of the damaged product and packaging.

• We will assess your claim and provide a replacement or refund where appropriate.

Incorrect Shipping Address

If an order is returned to us due to an incorrect or incomplete shipping address provided by the customer, additional shipping charges may apply before the order can be re-dispatched.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Cotton Cub

Email: danyal34350@gmail.com